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Zoo Cashier

Location: Cleveland Metroparks Zoo
Job Type: Seasonal

Job Description

RESPONSIBILITIES:

  • Provide exceptional customer service to Zoo guests in a friendly, personable manner at all times.
  • Engage guests in a friendly and positive manner.  Receive visitor complaints and resolve complaints when possible.
  • Uphold the high standards of Cleveland Metroparks by actions, appearance & attitude at all times and in all places.

DUTIES:

  • Operate computer based ticketing system to record fees from admission and other services.  Issue appropriate change.
  • Collect admission fees and payments for goods and services.
  • Provide quality customer service and ensure accurate point of sale transactions.
  • Provide information to visitors regarding special events or activities and location of animal exhibits.
  • Organize information for, and provide assistance to groups and individuals picking up tickets.
  • Provide coverage for Zoo Receptionist.
  • Conduct Visitor surveys.

QUALIFICATIONS:

  • Must be at least 16 years of age or older
  • High school diploma or GED. Seasonal may be high school students.
  • Must have a good credit history
  • Customer service experience with emphasis on cashiering preferred
  • Must be personable, outgoing, and demonstrate initiative (i.e. self-starter)
  • Posses a positive and co-operative attitude

WORK SCHEDULEMust be willing to work weekdays, weekends, evenings and holidays as required

WAGE$8.10 per hour minimum

TO APPLY: Submit a seasonal application to: 

CLEVELAND METROPARKS

Department of Human Resources

4101 Fulton Parkway

Cleveland, OH 44144

or

resumes@clevelandmetroparks.com